Last updated: October 30, 2026
This Privacy Policy explains how FFR PRODUCTS 1110 LLC, doing business as InstaCharged ("InstaCharged," "we," "us," or "our"), which owns and operates InstaCharged.com, collects, uses and protects your information when you use our website to top up prepaid mobile phones, pay mobile bills or buy gift cards.
Information we collect
- Contact details you give us, such as your name, email address and phone number.
- Order details, such as the mobile number being refilled, carrier, plan and amount.
- Payment information. Card details are entered into and processed by our third-party payment processor; we do not store full card numbers on our servers.
- Technical data such as IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
How we use your information
- To process and deliver your top-ups, bill payments and gift card orders.
- To send order confirmations, receipts and service messages.
- To provide customer support and respond to your requests.
- To detect, prevent and investigate fraud, payment abuse and other unlawful activity.
- To operate, maintain and improve our website and services, and to comply with legal obligations.
How we share your information
We do not sell your personal information. We share information only with service providers who help us run the service (for example payment processors, carrier and top-up fulfillment partners, hosting and email providers), when required by law or legal process, or to protect the rights, property and safety of InstaCharged, our customers or others.
Cookies
We use cookies to keep you signed in, remember preferences, secure checkout and understand how the site is used. You can disable cookies in your browser, but some features (such as checkout) may not work.
Data security
We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections, to protect your information. No method of transmission or storage is completely secure.
Data retention
We keep personal information only as long as needed for the purposes above, including legal, accounting and fraud-prevention requirements.
Your choices and rights
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time using the unsubscribe link or by contacting us. Depending on where you live (for example California), you may have additional rights under applicable law; contact us to exercise them.
Children
Our services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows when it was last changed.
Contact Information
InstaCharged
633 W 5th ST #2609
Los Angeles, CA 90071
Email: Support@InstaCharged.com